Call the Shop

Before you call

Have these handy if you can. With them, the van shows up stocked for your job.

• The address, and whether it is a detached house, townhouse or condo.
• What you see or hear: water where it should not be, no hot water, a slow drain, a smell.
• Whether the main valve is already off.
• For a tank, who owns it (you or a rental firm) and the sticker details if you can read them.

While you wait

1. Shut the main valve if water is escaping. Most Milton houses keep it near the floor on the basement wall facing the road, beside the meter.
2. Where water reaches plugs, the furnace or a water heater, keep clear and kill the breakers only when the panel is dry and reachable while dry.
3. Move rugs, boxes and electronics off a wet floor.
4. Take a few photos. They help with insurance and with diagnosis.

Where we go

All of Milton, rural Milton, and nearby communities including Georgetown, Acton, Glen Williams, Kilbride, north Oakville and Meadowvale. See the areas served list for details.

Where the vans go

Our regular rounds cover every Milton neighbourhood, from the streets around Mill Pond out to the newest builds south of Louis St. Laurent, plus the rural roads of Nassagaweya and the hamlets of Campbellville, Brookville and Moffat. Beyond town we travel to Georgetown, Acton, Glen Williams, Kilbride, Hornby, north Oakville and west Mississauga. If your street sits somewhere in between, ask; a yes or no takes ten seconds.

No forms, on purpose

There is no booking widget or email form on this site. A phone call lets us ask the two or three questions that decide which van, which parts and how urgent the visit really is. It also means you hear a person say when we can come, rather than waiting on an auto-reply.